Telephone: 0161 205 9240
Email: gmicb-mh.willowbank@nhs.net
NHS 111: Call 111 or visit 111.nhs.uk
Patient Access: www.patientaccess.com
NHS App: www.nhs.uk/nhsapp
Find your NHS number here
You do not need to know your NHS number to use NHS services, but it can be useful to have it
Location
Willowbank Surgery, 1 Willow Bank, Church Lane, Harpurhey, Manchester, M9 4WH
Get directions (opens in Google Maps). You can use this link for directions to the surgery if you are driving, cycling, walking or using public transport.
Opening Hours
| Monday |
8.00am to 6.30pm |
| Tuesday |
8.00am to 6.30pm |
| Wednesday |
8.00am to 6.30pm |
| Thursday |
8.00am to 6.30pm |
| Friday |
8.00am to 6.30pm |
We are proud to partner with Fernclough Surgery
Should you need to call us between 8am - 6.30pm Monday to Friday and Willowbank Surgery is not available, Fernclough Surgery can help. Don't worry, this will happen automatically.
Call us on 0161 205 9240 and your calls will automatically be diverted to Fernclough Surgery.
You told us you wanted to have appointments with clinical staff on a Wednesday afternoon, so Fernclough & Willowbank partnered to do it.
Please book in online or call for appointment availability.
Extended Hours
Manchester GP surgeries are there for you at evenings and weekends.
The practice, working in collaboration with Manchester Extended Access, is pleased to offer access to GP, Nurse and HCA appointments during the evenings and at the weekends.
To book appointments simply ask the receptionist who will arrange an appointment at a time and location that suits you best. This may not be at your usual practice, but the GP or Health Care Professional who sees you will have access to your medical record and can issue prescriptions if required and deal with other matters appropriately should the need arise.
7 Day Service
We are proud to offer weekend and late evening appointments together with our fellow local practices.
More information here.
Extended Hours
Manchester GP surgeries are there for you at evenings and weekends.
The practice, working in collaboration with Manchester Extended Access, is pleased to offer access to GP, Nurse and HCA appointments during the evenings and at the weekends.
To book appointments simply ask the receptionist who will arrange an appointment at a time and location that suits you best. This may not be at your usual practice, but the GP or Health Care Professional who sees you will have access to your medical record and can issue prescriptions if required and deal with other matters appropriately should the need arise.Out of Hours Access
If you require access to a GP when the Surgery is closed, (Out of Hours), please call 111 or complete an online assessment: NHS 111 Online Assessment.
The NHS pledges to provide services at a time thats convenient for you.
Outside normal surgery hours you can still phone your GP surgery, but you'll usually be directed to an out-of-hours service. The out-of-hours period is from 6.30pm to 8.00am on weekdays and all day at weekends and on bank holidays.
If it is not an immediate emergency then call NHS 111. NHS 111 is available 24 hours a day, seven days a week. It can provide medical advice and details of the best local service that can provide care. Telephone consultations and triage (an assessment of how urgent your medical problem is) are an important part of all out-of-hours care.
GPs can choose whether to provide 24-hour care for their patients or to transfer responsibility for out-of-hours services to the relevant NHS England Area Team.
Area Teams are responsible for providing a high-quality service for the local population. Some Area Teams provide care themselves. Others provide care through external organisations. This means different areas can have slightly different services.
Out Of Hours
In an emergency please call 999
NHS 111 online is available if you need urgent medical advice for something which isn’t life threatening or call 111 before going to A&E to ensure you get the right help. If you need to go to hospital you may be given a booked time slot which will shorten how long you have to wait. This will help to keep you, your family and friends safe during the pandemic.
You can call 111 for free & the service is available 24 hours a day, 365 days a year.
Minor Ailments such as Back-ache, sprains and strains, Colds, Conjunctivitis, Constipation, Coughs, Diarrhoea, Earache, Haemorrhoids, Hay fever, Head lice, Headache and fever, Heartburn and indigestion, Insect bites and stings, Mild eczema and dermatitis, Minor fungal skin infections, Mouth ulcers, Nappy rash, Sore throat, Teething, Threadworm, Thrush, etc can be helped with in a local pharmacy.
Find contact information for your nearest local pharmacy who could help.